Position Summary...
Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improvingefficiency and cost effectiveness; and participating in and supporting community outreach events. Technology Orientation: Requires knowledge of: Competitive technology landscapes; Existing portfolio of enterprise systems, technologies, services,
and architecture; Common PaaS and IaaS technologies and environments; Software quality assurance methodologies, tools, processes, and
checkpoints; Emerging technology and industry trends; Product and technology innovation. To drive business and user acceptance testing for
complex products. Manages the adoption of new and emerging technologies. Possesses an understanding of complete systems architecture,
services involved, and the database and cloud technologies used. Demonstrates awareness of system architectural principles. Demonstrates
awareness of technical topics at a conceptual level, as well as the systems and data that enable major capabilities, and drives innovation. Driving Customer/ Client Needs: Requires knowledge of: Customer and business problems; Design thinking; Dependencies and impacts on
product processes/ways of working; Journey mapping; Process optimization; Communication and influencing techniques. To build and maintain
consistent relationships with customers and proactively identifies customer needs. Creates scalable processes to gather and analyze customer
experiences. Demonstrates a deep understanding of customer needs to make decisions. Designs and implements new, barrier-free processes.
Coaches team members to improve focus on the customer. Product Vision and Strategy: Requires knowledge of: Problem formulation and solutioning; Hypothesis framing; Business strategies; Business
management practices across multiple domains; Customer segments and needs; Domain-specific knowledge; "Go to Market" strategies; Industry,
environmental, and economic factors and competitors; Product discovery process, product vision, product strategy and challenges; Rapid prototyping
and Lean experimentation methodologies; Concepts of "First Principle," "Whole Product," and "Crossing the Chasm" . To own a complex customer
problem and/or product requirement/need, as well as upstream and downstream impacts. Builds new ideas and strategies using "Whole Product"
concepts. Identifies new/uncharted areas for value creation. Independently articulates problem statements and defines success metrics (for example,
key performance indicators). Promotes product strategies and vision to stakeholders. Drives "Go-to-Market" strategies to ensure mass adoption. Product Roadmap and Development: Requires knowledge of: Product roadmap development techniques; Roadmap presentation; Roadmap
features and items; Project management techniques; Modern business practice (for example, Agile methodologies, Scrum); Minimum Viable Product
(MVP) creation; Product development lifecycles; Product development concepts (for example, "Crossing the Chasm") To develop and own roadmaps
across a complex product. Ensures and drives communication for internal and external stakeholders. Interfaces with and influences partners to
secure resources and alignment. Mentors team members on product roadmap and development. Establishes product roadmap expectations,
performance measures, and goals. Drives alignment of features for a complex product by navigating through organizational/ market constraints.
Manages roll out and scaling (using an MVP approach) of complex products/features. Data Driven Product Decisions: Requires knowledge of: Product and feature analytics; Data analysis tools and techniques; Research for analysis
activities; Documentation procedures (for example, data logs); Modern industry practices and emerging trends. To independently (or with minimal
guidance) conduct activities for product/feature analytics with an understanding of simple trends/insights. Monitors, collects, and structures data and
evaluates result. Supports the identification and application of tools and techniques. Assists in the planning, design, and implementation of
exploratory data analysis.
Influencing and Building Stakeholder Consensus ??: Requires knowledge of: Verbal/non-verbal behaviors ; Application and allocation of business
communication styles/techniques in ambiguous and challenging situations; Situational awareness; Elements of Emotional Intelligence and Influencing
Styles; Communication channels/mediums; Interpersonal skills and universal relationship building. To communicate in stakeholder meetings involving
multiple teams. Conveys complex information and addresses ambiguity for robust technology development. Influences team members and
stakeholders with sound recommendations. Independently prepares clear, concise, and logically structured reports/materials. Seeks and provides constructive feedback, anticipates needs/questions, and responds appropriately. In-Depth Domain Expertise: Requires knowledge of: Domain-specific methodologies, tools, and processes; Domain-specific products; Domainspecific best practices; Domain-specific market standards in product/platform architecture To demonstrate awareness of various principles, ways of
working, and subdomain specific terminologies across multiple subdomains within a domain. Compares the maturity of products, services, and
processes across subdomains with others in the industry. Identifies areas of innovation across the subdomains, share potential innovations with the
leadership team, and drive initiatives. Recommends new processes, automation opportunities, and ways of working for subdomains.
What you'll do...
Our Company
If you’re thinking ‘scale’, think bigger and don’t stop there. At Walmart Global Tech, we don’t just innovate, we enable transformations across stores and different channels for the Walmart experience. Take a regular day at Walmart Global Tech and match that with 260 million customers a week, 11,695 stores, under 59 banners in 28 countries and e-commerce websites in 11 countries. That’s Walmart Global Tech for you. With revenue of $500+ billion, Walmart employs approximately 2.3 million associates worldwide. We innovate to deliver a simple and seamless experience for our customers solving some of the biggest and most complex problem in the retail world. As our customers evolve and adapt, we are taking it a few notches further here. We’re changing what customers can expect from the experience of shopping, from the physical stores, to mobile, social and even online; we’re not just ready for the future of shopping, we’re re-defining it.
Our Team
The International Technology organization works with Walmart International which includes more than 5,900 retail units, operating outside the United States with 55 banners in 26 countries such as Africa, Argentina, Canada, Central America, Chile, China, India, Japan, Mexico and United Kingdom. We work on technologies that intersect a wide variety of business models for grocery, general merchandise, and the warehouse format. Our focus is to build a continuous, seamless, omni-channel customer experience across physical stores, eCommerce, and mobile commerce, that is unique to Walmart and sets us apart from our competition. We are building grounds up platforms and products using cutting edge technology. We provide unique opportunity to fully own the end-to-end tech transformation.
As a part of the Accounts team within the International Technology organization, you will be a part of a team that works across managing User Registration, Login and User Security across different markets building features and capabilities that form the cornerstone of enabling a seamless Walmart shopping experience.
Your Opportunity
As a part of the International Accounts team, you will be focused on driving a seamless User Registration and Login experience for Walmart. You will simplify and enhance customer login experience by enabling different modes of identifying customers across Store and ecommerce and also providing state of the art login mechanisms to promote a seamless login experience. You will do all this while keeping in mind the need to maintain the highest standards of user trust and security, ensuring user privacy and being compliant to international laws for user consent and information sharing. You will be working very closely with some brilliant product, design and technology minds that shape consumer behaviours which will eventually drive brand loyalty to Walmart.
What You will Do
Identifying product driven solutions to drive scalable, sustainable & high velocity growth at each stage of the customers lifecycle across all of Walmart's international markets.
Mentoring a team of high agency product managers to define and execute the strategic vision for driving traffic to Walmart and manage the entire customer lifecycle.
Collaborate extensively with international market stakeholders to define a coherent backlog to build a state of the art user identification and authentication systems.
Coordinate with team of product managers and analysts to plan and deliver the roadmap to meet business objectives.
Work closely with other product managers to help define product requirement definitions, identification of key metrics, research, metrics analysis.
Work with other analysts, engineering, design, and other Walmart partners to define the data requirements, measurement methodologies and influence UX for all customer engagement initiatives.
Work with Business team to get the right set of requirements prioritized and assist them in identifying right set of KPIs which can be measured once the Product/feature goes live.
Engage key stakeholders, working closely with cross-functional leaders and other product leaders in multiple product areas to build enthusiasm for the product vision.
Conduct industry and competitive analysis to understand the emerging seller and customer behaviour trends in ecommerce industry to identify new opportunities.
Conduct customer research to define customer segments and identify needs to inform product roadmap.
Manage project ambiguity, complexity, and interdependencies in an organized and structured way and willing to do what it takes to make our product successful.
Lead & coach the team through the process of agile product development process ensuring key milestones are met.
Mentor and build an exceptional product culture within Walmart, coach a team of enthusiastic product managers on hard and soft skills drive an inclusive and collaborative culture.
Our Ideal Candidate
Our ideal candidate is a customer-centric, fluent in analytics, design thinker, self- motivated individual focused on solving customer problems. They have a strong sense of product ownership coupled with a strong passion for technology and innovation. They are excellent communicators and build strong cross-functional relationships, internally and externally. They are results-oriented and demonstrates a strong bias for action. Good communication and presentation skills is a must have taking into consideration the business team and core team members across multiple geographies.
What You Will Bring
Bachelor's degree in Computer Science, engineering, or related field. MBA from a premium institute will be an added advantage.
12 to 15 years of experience in Product management.
Experience in handling user accounts and security on eCommerce platforms would be strong plus. Exposure to marketplace models, omni-channel experience would be an added advantage.
Exposure to user authentication protocols like Oauth 2.0, SAML, etc. is a bug plus.
Domain knowledge of understanding user behaviours, ecommerce, omni-channel retail, customer lifecycle orchestration, marketing technology would be a big plus.
An entrepreneurial drive and demonstrated ability to drive stretch goals in an innovative and fast-paced environment while building scalable solutions across different geographies.
Experienced product leader capable of setting product culture across large organizations.
Ability to leverage a variety of techniques to influence various team members and stakeholders being deeply familiar with quantitative, qualitative, market research and experimentation.
Strong oral and written communication skills are crucial, proven ability to influence others internally and externally.
Working with distributed teams across different geographies is desirable.
Sound business judgment as well as ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements, and prioritize
Must be able and willing to think and act strategically and tactically
About Walmart Global Tech
From entry-level to executive positions, Walmart provides limitless opportunities for growth, and career development. Walmart started small, with a single discount store and the simple philosophy of selling more for less. Today, we are a growing technology-enabled company founded on the same values as our first store. We establish clear expectations, empower associates to manage their work, and hold ourselves and one another to a high standard. Walmart's scale enables us to have an. No other company has the reach of Walmart, with 2.3 million associates worldwide and over 230 million weekly customers. Walmart is reshaping retail by investing in an expanding workforce. While technology is at the heart of our digital transformation, people are the reason we succeed and the force behind our innovations. We train our team in the skillsets of the future and bring in experts like you to help us grow.
Flexible, Hybrid Work
We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives.
Benefits
Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications:Option 1: Bachelor’s degree in computer science, engineering, or related area and 9 years’ experience in product management. Option 2: 11 years’ experience in product management or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in Computer Science, Engineering, Business Administration, or related area and 8 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience
Primary Location...
Pardhanani Wilshire Ii, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India
