Business Operations Specialist - Victim Services (REMOTE ROLE)

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference. Diversity & Inclusion, is simply who we are and what we do.

At ICF, we develop professional skills of service providers and professionals who support vulnerable, exploited, and victimized populations through training and technical assistance, effective management, and leadership institutes. Our subject matter experts are intentionally diverse and bring on-the-ground experience and responses to victims of mass violence, human trafficking, hate crimes, sexual assault, domestic violence, compassion fatigue/vicarious trauma, and community-based violence. What we do matters and that inspires us each and every day.

We are looking for a Business Operations Specialist to support our Federal contracts, particularly in the areas of subcontracting, procurement, invoice processing, and other business activities.

Applicants are required to obtain Public Trust Clearance.

Responsibilities

• Process consultant and subcontractor invoices.
• Setup and coordinate new consultant and subcontractor agreements; manage and track consultant/subcontractor invoices for numerous projects.
• Serve as a point of contact with independent consultants, vendors, project managers, and some federal clients.
• Serve as a liaison with ICF corporate business services (e.g., subcontracts, procurement, AP)
• Work on multiple projects, often juggling priorities and working with tight deadlines
• Create and edit correspondence documents, reports and presentations using Excel, PowerPoint, and Word
• Attend meetings and take meeting notes
• Participates in special projects as required
• Assist with developing schedules and timelines

Basic Qualifications:

• 3+ years of professional experience supporting subcontracts, invoices, and procurement activities, and operational components of projects
• Prior experience working in support of victim services programs
• US Citizenship is required per federal contract requirement.
• This position requires an OJP security clearance due to the handling of personally identifiable information (PII). Candidate must currently hold or be able to obtain clearance.

Professional Skills:

• Proficient in Windows PC environment, including Microsoft Office 365 applications
• Excellent communication skills, both written and oral
• Excellent client and customer service skills
• Communicates clearly and concisely and works well with all types of personalities
• Strong organizational and time management skills and extreme attention to detail
• Ability to work in a fast-paced environment

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