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Production Associate

Remote: 
Full Remote
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Offer summary

Qualifications:

Exceptional English language proficiency, Strong English grammar skills, Experience in a customer-facing role, Meticulous attention to detail, Proficiency in Microsoft Office suite.

Key responsabilities:

  • Copy-edit manuscripts for publication
  • Provide exceptional support to authors
  • Collaborate with internal teams
  • Manage workload according to deadlines
  • Participate in skill-building and training
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Elsevier XLarge https://www.elsevier.com/
5001 - 10000 Employees
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Job description

Production Associate
 

Do you have excellent attention to detail and enjoy proof-reading and editing documents?
Do you have Experience as a Copy editor?
 

About our Team

Our team works with Editors, Authors, Reviewers and colleagues to manage the end-to-end journal publication process. We ensure timely and high-quality delivery of our content, delighting our customers every step of the way. We're truly a global team, with colleagues across the world.
 

About the Role

As a Production Associate you will play an integral role in ensuring the successful delivery of manuscripts for electronic and print production. You will be key in guiding authors through the publication process providing exceptional support throughout. You will collaborate with internal cross-functional teams to share knowledge and develop expertise-building initiatives and projects.
 

Responsibilities

  • Copy-editing and preparing manuscripts for electronic and print production ensuring deadlines, style requirements and publication schedules are met

  • Providing exceptional customer service to authors and guides authors throughout the publication process

  • Accommodating queries and special request and liaising with editing and print team as needed

  • Liaising with authors concerning manuscript questions and providing proof corrections and support to editors, press office and marketing team

  • Managing your workload in accordance with publication deadlines and collaborating with cross-functional teams to deliver projects and initiatives

  • Participating in skill- and expertise-building initiatives, department learning and programs and online training courses to improve your personal development


Requirements

  • Exceptional English language proficiency, both written and verbal

  • Strong English grammar skills and aptitude for proofreading

  • Experience in a customer-facing role with demonstrated professionalism and hospitality in all customer interactions and communications

  • Meticulous attention to detail and organizational skills

  • Ability to spot problems and propose solutions proactively  

  • Ability to balance multiple priorities in a rapidly changing publishing environment

  • Ability to engage well with others and build professional relationships

  • Proficiency in the Microsoft Office suite, with the ability to pick up new programs and platforms easily

  • Ability and willingness to work in a shift schedule from 2PM to 11PM, aligning with the operational needs and collaboration with global teams


Work in a way that works for you
 

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

  • Working remotely from home or any other work location

  • Working flexible hours - flexing the times you work in the day


Working for you
 

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

  • Comprehensive Health Insurance: Covers you, your immediate family, and parents.

  • Enhanced Health Insurance Options: Competitive rates negotiated by the company.

  • Group Life Insurance: Ensuring financial security for your loved ones.

  • Group Accident Insurance: Extra protection for accidental death and permanent disablement.

  • Flexible Working Arrangement: Achieve a harmonious work-life balance.

  • Employee Assistance Program: Access support for personal and work-related challenges.

  • Medical Screening: Your well-being is a top priority.

  • Modern Family Benefits: Maternity, paternity, and adoption support.

  • Long-Service Awards: Recognizing dedication and commitment.

  • New Baby Gift: Celebrating the joy of parenthood.

  • Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.

  • Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.

  • Free Transport pick up and drop from the home -office - home (applies in Chennai)


About the Business
 

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
 

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Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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Required profile

Experience

Industry :
Information Technology & Services
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Verbal Communication Skills
  • Professionalism
  • Grammar
  • Customer Service
  • Organizational Skills
  • Detail Oriented
  • Microsoft Office
  • Relationship Building

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