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### Job Information Details
- **Location**: Tokyo, Japan
- **Job Title**: In-house Product Development Engineer – October 2024
- **Job Category**: Mid-career
- **Employment Type**: Full-time, Permanent
- **Vacancy**: 1 position available
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### Job Overview:
You will be responsible for developing and operating several solutions, including our in-house product "Zettai Reach! SMS."
#### Specific Responsibilities:
- Develop features and improvements to enhance user satisfaction for those using our services. Implement improvements requested by customers as needed.
- Carry out new development and operational improvements for a variety of channels based on customer needs.
- Gain experience with a wide range of technologies and knowledge during the development process, with opportunities to work on upstream tasks depending on your skills.
- You will have opportunities to be involved in the entire process, from upstream to downstream, and eventually take on tasks such as requirement definition, design, and development for new projects.
- As you gain experience, you may also be entrusted with responsibilities such as educating new members and management.
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### Development Environment:
- Services are built on AWS.
- Main development languages: React, Node.js, Python. Infrastructure utilizes AWS managed services.
- Primary communication tool: Slack.
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### In-house Products:
AI CROSS develops and provides top-class SMS services in Japan, with over 6,000 client companies:
- Rich communication service "Zettai Reach! RCS"
- Customer feedback analysis tool "SUBSCORE"
- Other new businesses and services
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### Highlights of Working with SMS Solutions:
Our SMS service is widely used across various industries, such as public institutions, service industries, and insurance sectors, for purposes like improving operational efficiency and increasing sales.
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### Examples of Use:
1. **Operational Efficiency**:
- Identity verification
- Service notifications
- Payment reminders
2. **Increasing Sales**:
- Appointment reminders
- Improving attendance rates for meetings
- Scheduling adjustments
- Promotional notices
#### Case Study Example in the Beauty Industry:
- **Challenge**: Frequent appointment cancellations, leading to lower attendance rates and decreased revenue.
- **Solution**: Use SMS to send appointment reminders and engaging content to the customer.
- **Result**: Solved the cancellation issue, increased attendance rates, and boosted revenue.
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### Company Overview:
Our mission is "Smart Work, Smart Life" – using technology to make business styles smarter. We develop and provide business communication platforms.
- We aim to improve productivity through AI and SMS services, helping businesses and workers worldwide achieve a better quality of life.
- In 2021, we set the vision of becoming a company that elevates communication through AI, seeking further business expansion through new ventures.
Our company entered its second phase of growth in the sixth year since our listing on the Mothers (Growth) Market in 2019. We invite you to join us in growing together, leveraging your experience and skills.
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### Work Environment:
- The company has a relaxed atmosphere, with employees ranging from their 20s to 50s.
- Many employees have families, and the company is understanding of needs like remote work during a child's illness or time off for family events.
- We maintain a flat organizational structure, encouraging autonomy and mutual respect among team members.
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### Required Skills and Experience:
- 3+ years of experience developing with Node.js or React.
- Experience in the development process in a cloud environment.
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### Preferred Skills and Experience:
- Experience as a development leader.
- Experience with AWS, or holding AWS certifications.
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### Work Benefits:
- You will directly experience how the growth of our services contributes to the company’s growth.
- Opportunities for upstream work experience depending on your goals.
- Gain experience developing with cutting-edge AI technologies.
- Even if you have no prior experience with AWS, team members will support you through the training and onboarding process.
- The development team actively promotes Agile and Site Reliability Engineering (SRE), providing a collaborative and growth-oriented environment.
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### Compensation and Benefits:
- Trial period: 3 months (no changes to conditions during this time, except for Smart leave).
- Transportation and communication allowances.
- Company-provided PC.
- Remote work available (full remote not allowed).
- Side jobs allowed.
- Qualification acquisition allowances and self-development support.
- Health insurance (ITS) and full social insurance coverage.
- Health checkups, vaccinations, internal study sessions, and employee awards.
- Parental leave available (for both men and women).
- Annual salary: 5 million to 10 million JPY, with the possibility of adjustments based on experience and skills.
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### Remote Work Notes:
- 3 days in the office per week are recommended, but adjustments can be made based on individual or departmental circumstances.
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### Selection Process:
- Application to offer typically takes 2-4 weeks.
- Document screening, followed by web aptitude test and interviews.
- Final interview in person (web interview possible for other stages).
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### Working Hours:
- Flexible working hours (deemed 9 hours per day).
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### Days Off and Leave:
- Over 120 days of holidays annually, including weekends, national holidays, and other leaves.
- "Smart leave" can be used as summer vacation, depending on the timing of your joining.
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