HR Support Specialist

You may apply to Tietoevry by selecting Apply and fill your application details to the form. You may also Apply by using LinkedIn and populate details to your application from your LinkedIn profile.

We are looking for new colleagues to join as HR Support Specialist that is interested in working at the intersection of HR and Technology.

Your responsibilities will be:

• Provide HR helpdesk/query resolution service to employees, following a clearly defined process and in line with SLA’s

• To solve queries, offering resolution and/or escalation to the next level of support

• Ensure proper recording, documentation and closure of questions, tickets, chats and issues

• Create and update documentation, maintain a knowledge base of issues/questions and their answers

• Train and update a Chatbot that provides automated responses to employees

• Preserve and grow your knowledge of HR processes, practices, policies, services and relevant HR systems (Intranet, Zendesk, Workday, Cornerstone, Time Management etc.)

Requirements:

• Relevant higher education will be considered as advantage

• Interest and/or experience working within HR or working with technologies/various systems

• Excellent knowledge of the English language. Knowledge of Nordic languages will be considered as advantage

• You are system, detail and data-oriented

• You have good communication skills and have a positive stress tolerance

• Fast learner

• Team player

• "Getting things done" attitude

We offer:

• Excellent and competent colleagues 

• Professional and personal development opportunities 

• Modern office environment as well as dynamic and friendly work atmosphere 

• Hybrid work (mostly working from home)

• Salary up to 1400 EUR (month/gross)

* Monthly salary offer will be defined based on the candidate’s professional competence and compliance with job demands. The salary is a part of the remuneration package provided by Tietoevry in Latvia, which includes additional benefits and opportunities (health insurance, additional holidays, professional development, etc.)

At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity. Diversity, equity and inclusion (tietoevry.com)