Senior Product Director, Provider Data Management (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

Availity focuses on the wellness of the healthcare system so our providers and health plans can focus on the wellness of patients.

For more than 20 years, Availity has been the trusted partner for organizations seeking to realize the greatest value from clinical, administrative, and financial data. Positioned at the nexus of provider, health plan, and consumer health information, Availity develops scalable, innovative solutions for healthcare data acquisition, standardization, transparency, automation, and exchange among health plans, providers, and technology partners.

Availity’s success is intimately tied to our ability to harness our collective energies to meet challenges, surface opportunities, and put ideas into action. Our culture fosters creative thinking and drives technological innovation to eliminate the administrative inefficiencies and workflow redundancies that inhibit the delivery of efficient, cost-effective, and timely healthcare.

Join us in making a tangible difference in the healthcare industry, where your dedication and innovation will shape the future of healthcare. Availity is more than a workplace; it's a community of resilient, innovative professionals dedicated to overcoming challenges and improving healthcare.

We are seeking a Senior Product Director, Provider Data Management to join our product leadership team to lead our Provider Data Management (PDM) product portfolio. Our PDM solution solves a core industry pain point caused by out-of-date / incorrect provider data and directories.  Inaccuracies in this data results administrative friction and ultimately delays in care impacting patients.  Our solution provides a single source of truth for this data trusted by providers and health plan alike.  Come join the Availity team leading a key area of growth for the company!

Sponsorship, in any form, is not available for this position.

Location: Remote, US
 

Why you want to work on this team:

• Work on products with the reach to make entire healthcare ecosystem better
• Work on a team that is that is dedicated to reducing complexity in healthcare and improving communication and collaboration between healthcare providers and health plans
• Have a deep passion for solving challenging problems in a creative way at scale

To be qualified for this position you have:

• 10-15 years of experience managing in managing products with at least 5 years in leadership role.
• Proven success in managing software solutions from inception to launch.
• Knowledge of Product Development Lifecycle and experience in managing financial performance and developing business cases, market/product requirements, product strategy and roadmaps, pricing, and launch materials and monitoring and improving client and user satisfaction through NPS and other metrics.
• Demonstrated ability to engage the market to surface unmet needs and opportunities using modern Product Discovery techniques and communicate our product vision in a compelling way.
• Demonstrated a clear understanding of your role as the primary coach of your product managers, leading through context rather than control.
• Proven ability to engage effectively at all levels of the organization and to facilitate remote multi-stakeholder teams in decision making.
• Possesses strong business analysis, problem solving, and strong strategic thinking skills.
• Excellent understanding of data and ability to use data to measure progress towards key metrics
• Self-motivated, detail-oriented and a team player.
• Bachelor’s degree in Business, Marketing, Healthcare, Computer Science, or related discipline.

You will set yourself apart with:

• Knowledge of pain points and experience innovating solutions to support digital engagement between health plans and healthcare providers to reduce costs, streamline and remove waste from administrative processes.
• Prior experience managing healthcare clearinghouse, payer gateway, revenue cycle management or similar products; proven track record of meeting and/or exceeding growth goals.
• Market thought leadership through prior engagement with WEDI, X12 or similar industry groups; deep understanding of interoperability activities and ways to maximize Availity’s market share through standards.
• Master’s Degree and / or an advanced degree.

You will:

• Recruiting and leading a team of high performing product managers, helping to develop their craft and career paths.
• Continuously improving Availity's product management team’s impact and productivity, building a culture of excellence.
• Collaborating effectively with C-Suite, PMs, Engineering, Design, and Data to create, plan, and own our company-wide product roadmap.
• Developing a team of product managers, designers, and data analysts to support business growth.
• Maintaining the product roadmap, and clearly communicating goals, roles, responsibilities, and desired outcomes throughout the company.
• Working with cross-functional teams to get buy-in/approval/guidance, including lines of business, Operations, Legal, Compliance, Fraud, and others.
• Guiding creative brief and influencing Design to ensure an intuitive and delightful UI/UX.
• Defining, monitoring, and tracking KPIs and developing concrete point of view on insights to present to leadership.
• Making appropriate tradeoffs to optimize time-to-market.
• Building and maintaining annual release plan, managing feature delivery from discovery to validation in production.
• Gathering information and leading subsequent product design, creative, development, and testing activities.
• Prioritizing and pursuing the highest impact opportunities using data to back up your decisions.
• Collaborating with Customers, CEO & CTO to create an annual release plan that delivers on the business’s goals.
• Working with Product, Engineering, and Design teams to build, test, and ship product experiments in a fast-paced environment.
• Monitoring, measuring, and interpreting key metrics across the organization.

Availity culture and benefits: 

• Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here!
• We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. 
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place.
• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits, and a 401k match program that you can take advantage of on day one! 
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. 
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. 
• Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps: 

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. 

Interview process:  

• Recruiter Video Recorded Pre-Screen
• Video Interview with Hiring Manager
• Panel Video Interview with Product Leaders
• Video Interview with Chief Product Officer

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

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