Offer summary
Qualifications:
Previous experience in customer service, preferably in the travel industry., Excellent written and verbal communication skills., Strong problem-solving abilities., Proficient in CRM software and relevant tools., Ability to work remotely and adapt to changes..
Key responsabilities:
- Serve as the primary client contact for inquiries and requests.
- Assist with travel queries, bookings, and advice.
- Liaise with internal teams for issue resolution.
- Maintain accurate records of client interactions.
- Monitor client satisfaction and implement improvements.