Events Program Manager

This is a highly visible position within the organization, responsible for owning the end-to-end management and execution of our internal offsites, events, global community-building initiatives, and driving a sense of community and inclusion for all employees in the Customer Identity Product Unit.

The ideal candidate is a self-starter with a demonstrated history of building, driving, and executing in-person and virtual events. We seek an events program manager with acute attention to detail, collaboration skills, and the ability to manage multiple events simultaneously.

Responsibilities:

• Drive, manage, and execute our event portfolio, including our annual in-person offsite, community meetups, and other offsites
• Manage all aspects of each event, including sourcing, event planning, agenda development, event flow, event communications, registration, budget tracking, tooling, staffing, on-site execution, event follow-up, and reporting, etc.
• Define, implement, and iterate virtual and in-person strategies to maintain and enhance new and existing community engagement initiatives, fostering a sense of inclusion and effectiveness among employees
• Write all attendee-facing communications, including registration site copy, comprehensive FAQs, announcements, and Know Before You Go presentations
• Build comprehensive project plans, conduct regular checkpoints with deliverable owners and stakeholders, escalate risks and challenges appropriately, and ensure events are highly impactful to our community of employees
• Establish and drive collaborative working groups to enable programs and key strategies
• Provide insights based on data analysis, including attendee feedback, goal attainment, opportunities, and recommendations to improve and scale future events and programs
• Establish repeatable and iterative processes to scale programs and events
• Drive operational excellence in the execution and program management of all events and programs
• Partner closely with other event leaders and business leaders to ensure cross-functional alignment on event goals and target outcomes
• Establish a strategy to successfully embed sustainability and community give-back initiatives into existing and future programs

Skills:

What you’ll bring to the role

• 5+ years of in-person and virtual event planning and management including, but not limited to, venue/vendor sourcing, vendor management, budget management, registration, communications, and analytics
• Ability to manage multiple programs and competing priorities
• Strong attention to detail and focus on data-informed decision-making
• Passion for building impactful community engagement programs and events
• Keen understanding of the unique cultures and perspectives of a global workforce and an ability to create inclusive programs that resonate with all employees
• Proven ability to effectively collaborate with internal and external partners and stakeholders
• Excellent verbal, written, presentation, and communication skills
• Advanced slide design skills. Able to design visually appealing slides that convey information to an audience in a clear and engaging manner. Google Slides preferred.
• Thrives in a fast-paced, remote environment
• Proficiency in G-Suite (Docs, Slides, Sheets, Forms, etc.)

And extra credit if you have any of the following:

• Working at a high-paced, fast-growing, remote tech company or startup
• Video Editing experience