Company Overview
Since 1984, SCS Global Services has been a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and agriculture, consumer products, and climate sectors. Partnering with companies, government agencies, NGOs, and stakeholders, we are striving to advance sustainable development goals through independent assessment, the application of sound science, and innovative solutions. Through these services, we are enabling decision-makers and purchasers to make informed decisions, giving innovators a competitive edge, and helping to drive the development of leadership standards to create a framework for continuous improvement.
Job Overview
The Account Coordinator, LCFS supports SCS staff and our clients through the Low Carbon Fuels Standard (LCFS) and Renovabio verification processes and is responsible for the management and organization of client data and files. This role maintains program files and client records, works with staff and contract auditors, manages auditor workloads, uploads client information into databases, and issues certificates, work orders, and invoices. The Account Coordinator, LCFS supports the Program Manager and Program Coordinator in the administration of certification activities and helps create process efficiencies.
Relevant Standards/Schemes
- Low Carbon Fuel Standard (LCFS)
- RenovaBio
- Other programs in the EBC division, as needed
Essential Duties And Responsibilities
- Engage with clients, affiliates, and partners by responding promptly to their questions and requests
- Provide support in understanding requirements, and develop relationships with clients as knowledge base expands
- Complete database uploads and manage packet data, create and send certificates and invoices, and create work orders for initial and renewal clients
- Track and manage client deadlines for program correspondence and certification issues
- Coordinate with technical staff to ensure timely service delivery and solutions that meet global clients’ and program needs
- Ensure project milestones and deadlines are established and clearly understood by staff and contract auditors
- Review all expense reports for SCS staff and regional auditors
- Support the maintenance and implementation of program quality system by organizing and maintaining client files and documents, program procedures, protocols, and forms, and progress tracking to maintain compliance with SCS quality management systems and/or the rules of the relevant certification scheme
- Support Program Manager to develop program guidance updates and templates for internal and external communications
- Provide audit and/or inspection assignments to staff and contract auditors
- Manage auditor and/or inspector schedules, workloads, and travel budgets; carry out travel booking and logistics as needed
Minimum Qualifications
- Associate's/Bachelor's Degree in business administration or a related field or
- 3+ years of professional experience in business administration and experience in project or program coordination, client interface, and data entry
- Ability to complete time-sensitive projects and provide realistic deadlines
- Ability to adapt to frequent timeline changes with complex, long-term projects
- Strong attention to detail, organization, and time management
- Experience in data management and customer service
- Excellent professional written and verbal communication skills
- Proficient in Microsoft Office including Word, Excel, PowerPoint and Outlook
- Experience using database systems and remote applications for communication such as Zoom, Teams, Google Meet, etc.
- Initiative and ability to work independently; responsive and adaptive to team environment
- Commitment to SCS values and environmental issues
Preferred Qualifications
- Demonstrated abilities in critical analysis
- Experience with Salesforce
- Verbal and written proficiency in Spanish
Please submit all resumes in English.
The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additional duties outside of normal responsibilities may be required from time to time as assigned.
Working Remotely
At this time, SCS Global Services is recruiting all open roles to be remote; allowing our employees the ability to work flexibly and allowing SCS as a company to diversify the experience and perspectives of our growing workforce. This role will be based out of your home office.
Estimated Monthly Salary
8,000-10,000 (BRL) Per Month
EEOC Statement
SCS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SCS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
