Offer summary

Qualifications:

Experience in sales and customer support, Strong product knowledge and technical grasp, Detail-oriented and proactive approach, Customer-centric mindset, Proficient in English communication.

Key responsabilities:

Guide customers in purchasing decisions

Provide solutions to customer inquiries

Utilize product documentation for support

Ensure a positive customer experience

Develop product expertise continuously

Job description

Your Skills, Your Career, Your Way:

Are you experienced in both sales and customer support, with a passion for helping customers find the right product? Do you enjoy learning about products in-depth to provide better support? If you’re based in Latin America and looking for a remote opportunity with U.S.-based companies, we’d love to connect with you.

We understand that your career is about finding the right role that matches your skills and aspirations. That’s why we take a personalized approach to matching talented sales and product advisors like you with U.S.-based companies that value your contributions and offer opportunities for growth.

What We’re Looking For:

Sales and Customer Support Experience: Experience assisting customers in making informed purchasing decisions.
Product Knowledge: Eager to develop or deepen technical knowledge about a wide range of products. Experience with b2b, technical or product-heavy industries is a plus.
Detail-Oriented and Proactive: You can handle customer inquiries, offer solutions, and ensure accurate, thoughtful assistance.
Customer-Centric: You are passionate about guiding customers through their purchasing journey, ensuring a positive experience.
Technical Documentation: Able to use internal product documentation to support customers with technical questions.
English Proficiency: Strong English communication skills (written and spoken) to support U.S.-based clients effectively.

What Our Partner Companies Offer:

Learning and Growth: Develop product expertise and grow in a supportive, dynamic environment.
Remote Work: Enjoy the flexibility of working from anywhere in Latin America.
Competitive Pay in USD: Receive compensation that reflects your experience and contributions.
Professional Development: Opportunities to expand your skill set and gain U.S. market experience.

Our Commitment to You:

We’ll guide you through the process, offering resume reviews, interview preparation, and ongoing support as you grow your career.

Ready to Take the Next Step?

If this role sounds like a good fit for your skills, we’d love to hear from you. Share your resume, and let’s discuss how we can help you find the right opportunity.

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