Offer summary
Qualifications:
Fluency in English, excellent communication skills, 1-2 years in a customer service role, Familiarity with CRM systems, Strong customer focus and adaptability.Key responsabilities:
- Assist customers with troubleshooting Skylight Frames
- Build relationships through effective communication
- Handle complaints and provide timely solutions
- Support Product Team with reported issues
- Meet customer service team KPIs