Job description

Are you an Italian speaker eager for a rewarding career opportunity? Patrique Mercier Recruitment PT is excited to offer Italian Speaking Technical Support roles in Greece, complete with a fully paid relocation package! This is a unique chance to advance your career while exploring the incredible history and beauty of Greece.

In this role, you will provide invaluable technical support to our Italian-speaking clients. Your responsibilities will include troubleshooting various technical issues, delivering effective solutions, and ensuring an exceptional user experience. If you have a strong interest in technology and enjoy helping people, this position is perfect for you. Join our dynamic team and take advantage of a comprehensive relocation package as you embark on this exciting professional journey!

Responsibilities

Offer outstanding technical support to Italian-speaking customers.
Diagnose and resolve technical issues via phone, email, and chat.
Communicate clear solutions to enhance customer satisfaction.
Maintain a thorough understanding of products and services to assist clients effectively.
Document customer inquiries and feedback to improve overall service quality.
Collaborate with colleagues and other departments to ensure a seamless customer experience.
Participate in continuous training to enhance your technical knowledge and skills.

Requirements

Fluent in Italian (both spoken and written) with strong communication abilities.
Proficient in English, both spoken and written.
Previous experience in technical support or a similar position is a plus.
Excellent problem-solving skills to manage complex technical issues.
Ability to work effectively in a fast-paced, evolving environment.
A friendly attitude and commitment to helping customers with their technology needs.
Willingness to relocate to Greece and embrace a new cultural environment.

Benefits