Offer summary
Qualifications:
Fluent in Dutch (C2) and English (B2-C1), One year of customer care or technical support experience, Familiar with Windows and OSX file systems, Advanced knowledge of MAC, iOS, Android.
Key responsabilities:
- Respond to inquiries on digital products via calls, emails, chats
- Provide support for consumer products and Audi Connect services
- Deliver customer service for Windows and Office product issues
- Conduct road assistance and troubleshoot vehicles
- Utilize CRM systems to resolve inquiries efficiently