Offer summary
Qualifications:
Bachelor's degree or equivalent experience, 3-5 years in customer success or account management, Strong business acumen and IT operations knowledge, Excellent communication skills, Bilingual in Portuguese and English.Key responsabilities:
- Drive customer adoption of Dynatrace products
- Own renewal strategy for subscriptions
- Conduct proactive calls and account meetings
- Collaborate on account activities with teams
- Act as a trusted advisor for customers