Offer summary
Qualifications:
Excellent communication and problem-solving skills, Friendly demeanor with high service orientation, Fluent in German, both spoken and written, Structured and analytical work approach, Experience in customer service is a plus.
Key responsabilities:
- Organize and coordinate appointments with customers
- Assist via email or inbound phone service
- Identify customer needs and provide tailored solutions
- Build and maintain long-term customer relationships
- Collaborate closely with other departments for quality service