Offer summary
Qualifications:
1-3 years of work experience, Familiar with cloud technologies (AWS, Azure), Knowledge in web/application and server-side technologies, Experience with networking protocols and database design, Fluent in English, additional EMEA languages valued.
Key responsabilities:
- Respond to customer inquiries via chat, email, phone
- Provide micro consulting on product configuration and troubleshooting
- Conduct health checks and aid deployment of Dynatrace
- Identify growth opportunities through customer interactions
- Collaborate cross-functionally to enhance customer experience