Business Continuity and Resilience Manager

Our why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the role (your why)

The Business Continuity & Resilience Manager role is responsible for the implementation and ongoing management of risk and business continuity processes, practices and practice artefacts within their line of business service lines. This role will ensure that Datacom meets their business continuity and resilience management obligations. 

The role will maintain a detailed understanding and contribute to improvement of the relevant frameworks, processes/procedures and artefacts across Datacom Group while working in an advisory capacity and assisting in line of business discussions regarding plans to ensure service delivery resilience as required with our customers

What you’ll bring

• Expert understanding of risk management & risk advisory industry leading practice
• Expert understanding of Business Continuity planning frameworks & industry leading practice
• Experience in the administration of risk management and risk advisory processes, artefacts & progress reporting.
• Experience in developing, implementing & administering Business Continuity planning processes, artefacts & testing regimes.
• Experience in continuous improvement plan development & execution.
• Experienced in the facilitating of Business Impact Analysis workshops
• Ability to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors

Responsibilities

• Develop and implement a schedule for regular risk audits, periodic reviews and business continuity plan effectiveness testing. 
• Providing expert consultancy, reviews, and recommendations to internal stakeholders to continue improve their risk posture and business continuity plan preparedness/effectiveness.  
• Provide the Associate Director Delivery Assurance reporting requirement for Datacom’s Business Continuity Council (BCC) on behalf of their line of business leaders as to the status of the business continuity programme. Supporting and partaking in governance forums as required. 
• The implementation, delivery, and continuous improvement of highly effective industry standard/industry-leading risk and business continuity management practices across Australia and New Zealand.  
• Support service line leaders to ensure the implementation and governance of a contractual compliance program, providing expert consultancy, reviews and recommendations to service delivery teams to continue improving their risk posture and business continuity plan preparedness/effectiveness. 
• Assist to prepare periodic reporting for Datacom’s Group Leadership detailing progress toward optimal risk posture, including escalation of any impediments/roadblocks to achieving optimal risk posture. 
• Maintenance and improvement of all relevant leading-practice risk management & business continuity planning artefacts, including process documentation. 
• Ensure all stakeholders (internal and external) adhere to the Risk and BCM processes in line with regulatory, internally directed leading practices and customer requirements (as agreed)

Culture and Benefits

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

Our digital team is very flexible around how we work and fitting work around non-negotiable other commitments is important to us, including when we choose to come to the office.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.