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Traffic Control - Admin Assistant

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Australia

Offer summary

Qualifications:

Degree qualified preferred, Minimum of 2 years experience, Experience in logistics or transportation, Strong organizational and time management skills, Proficiency in various software tools.

Key responsabilities:

Schedule deliveries and manage bookings
Act as initial point of contact for customers
Handle administrative tasks efficiently
Manage social media engagement and content
Ensure timely communication with clients

24x7 Direct SME https://www.24x7direct.com.au

51 - 200 Employees

See more 24x7 Direct offers

Job description

This is a remote position.

Philippine-based (Filipino) Applicants Only.

IMPORTANT: You must have previous experience in the logistics or transportation industry to be considered for this role.

An amazing opportunity to work with the dynamic Australian Company for an experienced, vibrant, and highly motivated Traffic/Admin Assistant.

Reporting to the Director and working with direction from the team you will be a self-starting, highly organised, and experienced professional with experience in working in a virtual environment.

Candidates must have an incredible eye for detail and be efficient with data entry – you will have an eye for detail and understand the importance of quality assurance within your role. BPO/Sales and social media management experience is a plus.

Responsibilities:

Timely and efficient scheduling of deliveries
Efficient and timely booking of delivery slots
Engage professionally acting as the initial point of contact for our customers
Work effectively, without close supervision
Provide quotes both written and verbal
Schedule delivery bookings for each day and communicate with the driver
Telephone inquiries for bookings and quotes
Communicate with clients in relation to the schedule
Ensure Invoices are paid on time
Ensure all issues are dealt with immediately and a solution is found as they arise such as breakdowns, traffic issues, access issues, etc

GENERAL ADMIN DUTIES

Managing and routing phone calls appropriately
Process end-of-day reports
Process and file invoices from vendors
Provide a range of administrative services, including but not limited to calendar management, email correspondence, data entry, document organization, and research.
Identify opportunities to streamline administrative processes, implement time-saving tools and strategies, and enhance overall efficiency.
Maintain clear communication with clients, ensuring their needs are met promptly and effectively.
Other Ad hoc tasks

SOCIAL-MEDIA (as needed)

Create, develop, and deliver content
Multi-platform social media management engagement
Social Media Outreach sequencing and appointment setting
Blog/content writing
Email marketing

Requirements

Degree qualified (+)
Minimum of 2 years of experience
Previous experience in the logistics or transportation industry (++)
Excellent communication skills, both verbal and written
Experience in various software including;

Microsoft Office (Outlook, Word, Excel, and PowerPoint)
SharePoint & OneDrive, Canva, Premiere, Service Mate
CRM, and any cloud-based tools
Xero

Strong organizational and time management skills
Experience in social media engagement, content creation, and database management
Critical and analytical thinking abilities
Excellent interpersonal skills
Sales experience is a must
Flee Operations experience is a plus