Offer summary

Qualifications:

Strong command of English language, Excellent customer service skills, Proficient in Microsoft Office Suite, Administrative efficiency and organization, Experience with GP interaction preferred.

Key responsabilities:

Manage consents tracker for processing

Process emails related to consents

Transfer referral packs to the consents tracker

Create MF001 packs for pharmacists

Communicate with Next of Kin for consents

Job description

Our client is an Australian company providing trusted medication management services to elevate healthcare safety and clinical outcomes.

They are now looking for a Consents Admin Assistant to join their growing team.

Job Responsibilities:

Manage the consents tracker/flow to ensure timely processing.
Process and respond to emails related to consents.
Transfer referral packs from the HO tracker to the consents tracker.
Prepare and create MF001 packs to send to pharmacists.
Communicate with Next of Kin via SMS and phone to obtain consents.
Complete and upload consent forms.

Requirements

Strong command of the English language.
Excellent customer service and communication skills.
Well-organized with efficient administrative abilities.
Comfortable with Microsoft Office Suite (Outlook, Excel, Word) and willing to learn bespoke software.
Previous experience with GP interaction is an advantage.
Ability to work under pressure in a high-volume environment with a positive, can-do attitude.

Benefits

Permanent work-from-home set-up
Dayshift (Australian business hours)
Full-time job
HMO
Paid leave
Christmas Bonus equivalent to 1 month's wage (pro-rata)

Required profile

Experience

Industry :

Management Consulting

Spoken language(s):

EnglishEnglish

Check out the description to know which languages are mandatory.

Hard Skills

Linguistics

Other Skills

Verbal Communication Skills
Calmness Under Pressure
Customer Service
Organizational Skills
Microsoft Office
Willingness To Learn

Are you interested?

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