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Ward Admin Assistant

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Strong command of English language, Excellent customer service abilities, Comfortable with Microsoft Office Suite, Willingness to learn bespoke software, Well-organized and efficient in administration.

Key responsabilities:

  • Manage facility onboarding and GP referrals
  • Oversee Next of Kin consent management
  • Process claims and reviews on PPA Portal
  • Book travel for team members and manage email inbox
  • Engage with pharmacists, GPs, and practice managers
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Virtual Staff 365 Management Consulting Scaleup https://www.virtualstaff365.com.au/
51 - 200 Employees
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Job description

Our client is an Australian company providing trusted medication management services to elevate healthcare safety and clinical outcomes.

They are now looking for a Ward Admin Assistant to join their growing team and help manage day-to-day operations.

Job Responsibilities:

  • Manage facility onboarding and General Practitioner (GP) referrals.
  • Oversee Next of Kin (NOK) consent management.
  • Process claims and complete reviews on the PPA Portal.
  • Book travel for team members and manage email inbox administration.
  • Engage with key stakeholders such as pharmacists, GPs, and practice managers.

Requirements

  • Strong command of the English language.
  • Excellent customer service and communication skills.
  • Well-organized with efficient administrative abilities.
  • Positive attitude, attention to detail, and the ability to remain calm in high-pressure situations.
  • Comfortable with Microsoft Office Suite (Outlook, Excel, Word) and willing to learn bespoke software.

Benefits

  • ​Permanent work-from-home set-up
  • Dayshift (Australian business hours)
  • Full-time job
  • HMO
  • Paid leave
  • Christmas Bonus equivalent to 1 month's wage (pro-rata)

Required profile

Experience

Industry :
Management Consulting
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Microsoft Office
  • Calmness Under Pressure
  • Detail Oriented
  • Verbal Communication Skills
  • Organizational Skills

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