Offer summary
Qualifications:
Bachelor’s degree or equivalent experience, Six or more years of relevant work experience, Experience in team leadership and customer escalations, Data-driven approach to productivity challenges, Willingness to work flexible hours.
Key responsabilities:
- Manage daily network customer issues
- Lead a team of network engineers 24/7
- Oversee resource scheduling for network services
- Drive efficiencies using data analytics
- Collaborate on strategic projects and KPI performance