Dutch Speaking Customer Service Representative - Work from Greece

Patrique Mercier Recruitment is delighted to present an opportunity for a Dutch Speaking Customer Service Representative, with the option to work from the vibrant and sunny Greece. If you have a passion for assisting customers and are fluent in Dutch, we’d love to have you on our team!

In this role, you will be responsible for providing exceptional support to our Dutch-speaking clients by addressing their inquiries, resolving issues, and ensuring an outstanding customer experience. Your strong communication skills and dedication to service excellence will be crucial for our success.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in Dutch and English
• Provide detailed information about our products and services
• Resolve customer complaints effectively and professionally
• Maintain accurate records of customer interactions
• Collaborate with team members to improve service quality
• Stay informed about company policies and product knowledge to assist customers efficiently

Requirements

• Fluency in Dutch and English, both written and spoken
• Previous experience in customer service is an asset
• Excellent communication and interpersonal skills
• Strong problem-solving abilities with a customer-focused approach
• Able to multitask and prioritize effectively
• Detail-oriented with a commitment to delivering high-quality service
• Proficient in using computer systems and customer service applications

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )