Dutch Speaking Customer Service Representative - Work from Greece

Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a Dutch Speaking Customer Service Representative, with the chance to work from beautiful Greece. If you have a passion for customer service and are fluent in Dutch, this role is perfect for you!

In this position, you will engage with our Dutch-speaking clients, responding to their inquiries, resolving issues, and ensuring they have an exceptional customer experience. Your communication skills and dedication to service excellence will be pivotal in creating customer loyalty.

Key Responsibilities

• Handle customer inquiries through phone, email, and chat in Dutch and English
• Provide comprehensive information regarding products and services
• Resolve customer complaints effectively and efficiently
• Maintain accurate records of customer interactions
• Collaborate with team members and other departments to enhance service quality
• Stay informed about company policies and product offerings to assist customers accurately

Requirements

• Fluency in Dutch and English, both written and spoken
• Previous experience in customer service is advantageous
• Strong communication and interpersonal skills
• Excellent problem-solving abilities and a customer-focused mindset
• Able to manage multiple tasks and prioritize effectively
• Detail-oriented with a commitment to high-quality service
• Proficient in using computer systems and customer service applications

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )