Dutch Speaking Customer Service Representative - Work from Greece

Patrique Mercier Recruitment is excited to offer a position for a Dutch Speaking Customer Service Representative with the flexibility to work from beautiful Greece. If you are enthusiastic about providing excellent customer support and are fluent in Dutch, this opportunity is perfect for you!

In this role, you will be responsible for assisting our Dutch-speaking customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience. Your strong communication skills and dedication to service excellence will be essential to our team's success.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in Dutch and English
• Provide accurate information regarding products and services
• Effectively resolve customer complaints in a timely manner
• Document all customer interactions carefully
• Collaborate with team members and other departments to enhance customer satisfaction
• Stay informed about product knowledge and company policies to assist customers effectively

Requirements

• Fluency in Dutch and English, both written and spoken
• Previous experience in customer service is preferred
• Excellent communication and interpersonal skills
• Strong problem-solving abilities with a customer-focused approach
• Able to manage multiple tasks and prioritize effectively
• Detail-oriented with a commitment to high-quality service
• Comfortable using computer systems and customer service applications

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )