Italian Speaking Customer Support Representative - Work From Greece

Patrique Mercier Recruitment is pleased to offer an exciting opportunity for an Italian Speaking Customer Support Representative, with the flexibility to work from beautiful Greece! If you are passionate about customer service and want to experience the rich culture and stunning landscapes of Greece while helping Italian-speaking customers, this position is perfect for you.

In this role, you will serve as a vital point of contact for our clients, assisting them with inquiries and providing effective solutions. Your efforts will contribute significantly to ensuring customer satisfaction and fostering positive relationships.

We are looking for dedicated individuals who thrive in a dynamic work environment and are eager to help others. If you are ready to embark on this rewarding journey, we want to hear from you!

Responsibilities

• Provide exceptional customer support in Italian through various channels, including phone, email, and chat.
• Assist customers in navigating inquiries and resolving issues effectively.
• Foster positive relationships with customers by delivering friendly, professional service.
• Maintain accurate documentation of customer interactions and feedback.
• Collaborate with team members to continuously improve customer service quality.
• Stay updated on product knowledge and company policies to assist customers effectively.
• Follow company procedures to ensure compliance and quality service delivery.

Requirements

• Fluency in Italian and English, both written and spoken
• Previous experience in customer support is advantageous, but not mandatory
• Strong communication and interpersonal skills
• Proactive problem-solving abilities with a focus on customer satisfaction
• Ability to work independently and manage time effectively
• Familiarity with customer service software and technology is a plus
• Reliable internet connection and a proper home office setup
• A positive attitude with a willingness to learn and adapt to new challenges
• Availability to work flexible hours as needed

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )