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German Speaking Customer Specialist - role in Greece - Relocation Fully Paid

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in German (spoken and written), Proficient in English, Experience in customer service is an advantage, Strong communication skills, Problem-solving abilities under pressure.

Key responsabilities:

  • Provide exceptional customer service via multiple channels
  • Resolve customer inquiries and issues promptly
  • Maintain product knowledge for effective support
  • Document customer interactions for improvement
  • Collaborate with team to enhance service experience
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment PT is excited to offer a fantastic opportunity for a German Speaking Customer Specialist in Greece, with a fully paid relocation package! If you are a German speaker looking to enhance your career abroad while experiencing the beautiful landscapes and rich culture of Greece, this is the perfect role for you.

As a German Speaking Customer Specialist, you will be the primary point of contact for our German-speaking customers. Your responsibilities will include addressing inquiries, resolving issues, and providing outstanding customer service. This role is perfect for those who are enthusiastic about helping others and are eager to make a positive impact on customer experience!

Responsibilities
  • Provide exceptional customer service to our German-speaking clients via phone, email, and chat.
  • Assist with inquiries and resolve issues promptly to ensure customer satisfaction.
  • Maintain a deep understanding of our products and services to effectively support customers.
  • Document and track customer interactions for continuous service improvement.
  • Collaborate with team members to enhance the customer service experience.
  • Engage in training and development opportunities to improve your skills.

Requirements

  • Fluency in German (spoken and written) is essential.
  • Proficient in English, both spoken and written.
  • Experience in customer service or a related field is an advantage.
  • Strong communication and interpersonal skills.
  • Ability to solve problems and think critically under pressure.
  • A positive attitude and a passion for helping customers.
  • Willingness to relocate to Greece and embrace a new cultural environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Customer Service
  • Critical Thinking
  • Problem Solving
  • Verbal Communication Skills

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