Application Portfolio Manager

Overview:

Responsible for the oversight and execution of Memorial Health’s application portfolio with a focus on minimizing technology debt and increasing integration across the organization. Assesses, manages, and enhances the organization’s software applications to ensure that the business technology solutions align with MH’s strategy, enhance operational efficiencies and provide competitive advantage.  This role has the option of working remotely.  

Education:

• Bachelor’s degree in computer science, information systems, cybersecurity or a related field required
• Master’s Degree or MBS is highly preferred.

Licensure/Certification/Registry:

• CAPM, PMP, PgMP or PfMP preferred.

Experience:

• Minimum 5 years’ experience in IT, with a least three years specifically managing enterprise applications.
• Minimum 5 years’ experience leading IT application implementations and IT portfolio management.
• Proven track record of managing enterprise portfolio in a complex environment.
• Healthcare technology experience preferred.

Other Knowledge/Skills/Abilities:

• In-depth knowledge of enterprise application platforms, cloud computing and immersion technologies.
• Ability to use strategic planning to translate business goals into technology solutions.
• Exceptional communication and interpersonal skills. Ability to collaborate with other executives, stakeholders and teams across the organization, and to influence people to achieve common goals.
• Strong project management skills, including experience with agile methodologies and change management.
• Excellent analytical and problem-solving abilities; proficiency in data analysis and performance metrics.

1. Manage the application portfolio lifecycle, including evaluation, selection, implementation, and retirement of applications. Develop and maintain a comprehensive inventory of applications and their business value.
2. Collaborate with IT leadership to define a comprehensive application strategy that aligns with organizational goals and objectives. Identify opportunities for application consolidation, optimization, and enhancement.
3. In collaboration with IT teams and business leaders, carry out buy-build-customize analyses and develop plans to operationalize the results. Create and maintain application roadmap that aligns with the organization strategy.  Identify opportunities for innovation and improvement, while overseeing ongoing implementation of multiple, overlapping large application initiatives.
4. Analyze application performance metrics and usage data to drive informed decision-making. Conduct regular reviews of application effectiveness, ROI, alignment with business needs, and stakeholders’ satisfaction. Where appropriate, implement action plans to improve performance and satisfaction of applications.
5. Develop and maintain high-impact relationships with business leaders and teams to understand their needs and challenges related to application usage. Facilitate communication between IT and business stakeholders regarding application strategies and developments.
6. Monitor and manage the application portfolio budget, ensuring efficient allocation of resources. Prepare reports on application costs and benefits for management review.
7. Project Manage initiatives to decommission and integrate software applications across the organization. Manage to specific time and resource constraints.
8. Perform other related work as required or requested.