Offer summary
Qualifications:
Up to 1 year experience in a technical role, Diploma/Bachelor in Electrical Engineering or Computer Hardware and Software may be advantageous, Strong understanding of electrical systems and robotic technologies, Excellent troubleshooting and problem-solving skills, Proficiency with ticketing systems like Freshdesk and Jira.
Key responsabilities:
- Address complex issues escalated by Product Support Specialists
- Diagnose technical issues related to robotic machines
- Conduct preventative maintenance on robotic systems
- Manage onsite inventory and perform physical audits
- Travel to different sites for customer support