Offer summary
Qualifications:
1+ years of support experience in Primary Care, In-depth knowledge of Medicare programs, Experience with emergent clinical phone calls, Detail-oriented and communication skills.Key responsabilities:
- Provide non-clinical telephone support to members
- Schedule appointments and manage member referrals
- Process payments, copays, and maintain records
- Document all patient-related communication accurately
- Identify projects to improve efficiencies in department