Associate Underwriter I

Join Our Team at Frontline Insurance: Associate Underwriter I

Are you passionate about supporting the underwriting process and eager to develop your career in the insurance industry? Frontline Insurance is seeking an Associate Underwriter I to assist in completing the risk underwriting process with accuracy and professionalism. If you’re ready to be a part of a collaborative team where your work makes a difference, this role is perfect for you.

Why Join Frontline Insurance?

- Innovative Environment: Be part of a team that values creativity, collaboration, and technical excellence.

- Professional Growth: Develop your skills while making a meaningful impact on our underwriting processes.

- Community Focus: Work in a supportive environment that prioritizes Integrity, Patriotism, Family, and Creativity.

Why You’ll Love Working Here:

At Frontline Insurance, we offer a comprehensive benefits package to support your overall well-being. Enjoy company-sponsored Medical, Dental, Vision, Life, and Disability insurance (both Short-Term and Long-Term). We also provide Pet Insurance, and four weeks of PTO. Plan for your future with our 401(k) Retirement Plan, where we match 100% for the first 3% you contribute and 200% of the next 3%. Plus, our business casual environment ensures you can feel comfortable while doing your best work.

About the Role: Associate Underwriter I

As an Associate Underwriter I, you will play a key role in supporting the underwriting process, ensuring that risk assessments align with company protocols and guidelines. You’ll assist with data entry, communicate with partners and policyholders, and help maintain accurate policies while delivering outstanding customer service.

Key Responsibilities:

• Effectively communicate with agency partners, policyholders, loss payees, and mortgagees via telephone and email, providing accurate billing and coverage information.
• Conduct outbound calls to agency partners as needed.
• Manage incoming calls, addressing customer service and billing inquiries with professionalism.
• Perform data entry, initial analysis, and account setup for underwriting submissions.
• Process high-volume, time-sensitive transactions such as mortgage updates, mailing address changes, and other simple endorsements accurately.
• Handle loss run requests for agency partners efficiently.
• Process returned mail, including sorting, sending notifications to agencies, and documenting policies.
• Review renewal documents, such as Acord Applications, TRIA Forms, and Diligent Effort Forms, ensuring completeness and accuracy.
• Send, receive, and process notifications from agency partners promptly.
• Link documents to policies and categorize them for streamlined workflow management.
• Assist with other job-related duties as assigned.

What We’re Looking For:

• Education: High School diploma or GED required; a college degree is preferred.
• Experience: Minimum of 2 years of experience and/or training in Property & Casualty (P&C) Insurance is desired, or an equivalent combination of education and experience.
• Certifications: 4-40 Customer Service Representative License, 2-20 Property & Casualty License, or Excess and Surplus Lines License.

Qualifications:

• Excellent organizational skills.
• Strong verbal and written communication skills.
• Proficient use of PC and Microsoft applications, especially MS Excel.
• A professional business acumen and customer-focused approach.

Ready to Start Your Underwriting Journey?

If you’re excited about this opportunity and want to be part of a forward-thinking team, we’d love to hear from you! Apply now and take the next step in your career with Frontline Insurance.