Senior Accounts Receivable Analyst

Job Title: Sr. Accounts Receivable Analyst

Location: Remote - USA

Reports to: Billing Director

Department Name: Finance Ops - Billing

Position Type: Full Time, Non-Exempt

Overview

Rubicon Global (Rubicon) provides affordable waste and recycling solutions for businesses seeking a smarter, sustainable alternative.

To efficiently manage waste and recycling solutions, Rubicon utilizes proprietary technology that connects haulers to customers, streamlines billing, and verifies waste reporting. This position will ensure the loop of order to cash is fully closed.  They will be responsible for ensuring all outstanding cash is properly routed with the end goal of cash in hand.   

Key Responsibilities

• Monitor open aging of assigned accounts to ensure timely payment of customer invoices by securing promise to pays and applying effective collections protocols to maximize current balances
• Oversee customer relationships regarding collection issues
• Assist customers with payment processing via ACH or Lockbox instructions or payment via 3^rd Party
• Resolve customer billing issues, reconciles account discrepancies, and disputes, and assists customers and internal departments with problem solving needs
• Accountable for reducing delinquency for assigned accounts
• Interact with Key Account managers and customer care team members for communication and coordination in managing A/R issues, as appropriate
• Perform other assigned tasks and duties necessary to support the FinOps – Billing Department
• Enlist the efforts of sales and management when necessary to accelerate the collection process.
• Must communicate & follow up effectively with AR Director regarding customer accounts on a timely basis
• Manage 3^rd Party Collection Efforts
• Convert check paying customs to an electronic form of payment
• Support collection strategies to meet targets

 Qualifications

• Bachelor's degree in Business, Accounting, Finance or related
• 3+ years of high-volume corporate collections experience
• Ability to perform in a fast-paced goal-oriented collections departments
• Knowledge of billing procedures and collection techniques
• Advanced skills in Microsoft Excel
• Experience in Microsoft Dynamics Nav is a plus
• Experience with 3^rd Party Collection Management Systems
• Problem-solving skills
• Ability to prioritize and manage multiple responsibilities
• Commitment to excellent customer service
• Ability to enhance efficiencies in current process
• Process improvement experience
• Strong attention to detail
• Goal oriented 

Benefits 

• Healthcare Benefits: Fully paid medical premiums for all full-time employees and their dependents
• 401(K) with employer match after 90 days of employment
• Maternity/Paternity Leave Policy: Rubicon provides paid maternity leave based on years of service, as well as paid paternity leave
• Generous PTO: Generous Paid Time Off is granted to the employees (with proper approvals), with a minimum of 12 days in your first year of employment plus 11 company paid holidays per year  
• Inclusion & Diversity Affinity Groups to support belonging

Physical Demands and Working Environment

• While performing the duties of this job in a home office setting, the employee is regularly required to work on a computer for extended periods of time. Travel to attend team meetings may be required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions
• To facilitate working from home, and as a requirement for this role, candidates must provide their own eligible, high speed internet access with sufficient bandwidth to execute all job functions. Company laptop will be provided

About Rubicon

Rubicon Technologies (NYSE: RBT) is a leading provider of software-based waste, recycling, and fleet operations products for businesses and governments worldwide. Striving to create a new industry standard by using technology to drive environmental innovation, the company helps turn businesses into more sustainable enterprises, and neighborhoods into greener and smarter places to live and work. Rubicon’s mission is to end waste. It helps its partners find economic value in their waste streams and confidently execute on their sustainability goals. To learn more, visit rubicon.com.

Rubicon is an Equal Employment Opportunity Employer. We also maintain a Drug-Free Workplace.

Rubicon is committed to sustainability and will rely on all employees to serve as an advocate for ESG both internally and externally to help grow the Company’s ESG objectives.

• Environment: Contribute, measurably, to Rubicon’s carbon reduction goal and circular economy efforts
• Social: Support Rubicon’s efforts to cultivate/promote racial and gender equity
• Governance: Advance Rubicon’s commitment to best-in-class governance practices