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Service Technician

Remote:

Full Remote

Contract:

Full time

Salary:

29 - 120K yearly

Experience:

Junior (1-2 years)

Work from:

South Carolina (USA), United States

Offer summary

Qualifications:

1+ years of sales experience preferred, Construction/Home Improvement experience preferred, Proven customer relations experience preferred, High school diploma or GED required, Valid, non-restrictive Driver's License required.

Key responsabilities:

Execute scheduled appointments with customers
Travel to customer homes as assigned
Build long-term relationships and recommend services
Perform maintenance and reactive service appointments
Submit job statuses and necessary documentation

Groundworks Large https://www.groundworks.com/

1001 - 5000 Employees

See more Groundworks offers

Job description

MVFS, A Groundworks Company, is seeking talented Service Technician to join their team in the Charleston, SC area!

The Service Technician is an integral part of the customer journey post installation. They focus on partnering with customers to inspect and service preexisting company installed foundation repair and water management solutions. The Service Technician supports our customers with additional solutions options and needs.

Why you should join our Service Team

Base Pay + Commission with NO CAP on earnings
Average annual earnings $120,000
Company Vehicle and Gas Card provided
Full-time nonseasonal work
Pre-qualified, high-quality appointments, no cold-calling required!
Advanced leadership training opportunities from a promote from within led culture
Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, PTO after applicable waiting periods
Equity in North America’s Leading Foundation Repair and Water Management Company

Job Responsibilities

Execute appointments scheduled with customers
Travel to customers' home based on assigned appointments
Build long-term relationships with customers and professionally represent the company
Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures
Perform annual customer maintenance visits, examining work previously completed
Perform reactive service appointments, diagnose, and fix any issues
Install additional products purchased by the customer as necessary
Adhere to safety regulations and procedures when carrying out responsibilities
Examine solutions installed by the company and determine potential warranty or non-warranty work
Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required
Other duties as assigned

Qualifications

1 or more years of proven sales experience preferred but not required
Construction/Home Improvement experience preferred
Proven customer relations experience preferred
High school diploma or GED or equivalent experience
A valid, non-restrictive Driver's License is required

Requirements

Full-time
Remote & Onsite: Reporting into and working remotely of Branch location
Servicing area within territory

Groundworks® is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization.

With more than 60 locations across the USA and Canada, Groundworks is the fastest-growing foundation solutions and water management company! Recognized as a Top Workplaces USA™ company and offering ownership for everyone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before!

We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. That's why we're proud to be the Groundworks Tribe! Our shared culture, resources, and work ethic unites us.

Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping over 1.5 million homeowners protect and repair their most valuable asset – their home. 

When customers choose a local Groundworks company, they can feel confident they’re hiring the trusted local experts who will ensure the job’s done right. When you choose Groundworks, you'll join thousands of Tribemates who are making history.

Groundworks companies include these extraordinary brands:

https://www.groundworks.com/our-brands/  