Offer summary
Qualifications:
High school diploma or equivalent (Bachelor's preferred), Previous customer service experience required, Strong proficiency in communication skills, Experience in travel industry preferred, Proficient in customer service software and Microsoft Office.
Key responsabilities:
- Greet clients professionally via phone, email, and chat
- Coordinate appointments and manage bookings
- Assist clients with travel reservations and modifications
- Address client concerns and provide prompt resolutions
- Maintain accurate records of client interactions