Remote Property Claims Field Representative, Northwest Indiana Region

Job Overview

Are you driven by a passion to assist others in their times of need? We invite you to consider an exceptional career opportunity as a Field Property Claim Representative in the Greater Northwest Indiana region. This position offers you the chance to play a crucial role in guiding policyholders through the claims process while ensuring they receive the support essential to their needs.

Key Responsibilities

• Manage and oversee a personal caseload of property claims, including those related to litigation, ensuring strict compliance with company policies and procedures.
• Leverage Guidewire ClaimCenter, Xactimate, and other approved software to execute your responsibilities effectively.
• Facilitate the claims process through proactive engagement with customers, which may include onsite presentations to agents and large accounts.
• Assess coverage for all claims and ensure that settlements are just and equitable.
• Investigate, evaluate, and resolve claims efficiently while working within the scope of company obligations to minimize losses.
• Identify and pursue salvage and subrogation opportunities.
• Accurately document claims to substantiate their resolution and minimize discrepancies.
• Maintain appropriate reserves for claims, ensuring timely resolution through either settlement or litigation.
• Detect potential fraud and collaborate with authorities when necessary.
• Coordinate efforts with various departments, such as Loss Control and Underwriting, to optimize efficiency and manage ongoing business needs.
• Participate in special projects or assignments and serve as a technical resource for fellow adjusters.
• Be available for deployment to address catastrophe-related claims and act as a backup for supervisors as required.
  
  

Required Skills

• Demonstrated excellence in oral and written communication.
• Strong critical thinking capabilities and a robust customer service orientation.
• Proficiency in effectively managing claims in a fast-paced environment.
• Familiarity with Xactimate Estimating software is advantageous.
• Ability to prioritize and manage multiple tasks while fostering teamwork and decisiveness.
  
  

Qualifications

• A Bachelor’s degree is preferred; however, relevant work experience or formal education in insurance will be considered.
• While experience in the insurance sector is advantageous, candidates with backgrounds in construction or building trades are encouraged to apply.
• A minimum of 5+ years of pertinent experience is required for consideration as a Senior Property Claim Representative.
• Preferred industry certifications include Associate in Claims (AIC), Senior Claim Law Associate (SCLA), or Chartered Property Casualty Underwriter (CPCU).
  
  

Career Growth Opportunities

We are dedicated to fostering an environment that encourages professional growth and development. As a Field Property Claim Representative, you will gain invaluable experience that can pave the way for advancement within our organization.

Company Culture And Values

We pride ourselves on our commitment to diversity and inclusion, ensuring that all employees and candidates are treated fairly in a workplace free from discrimination and harassment. We value collaboration and are dedicated to making a meaningful impact in the lives of our policyholders.

We look forward to welcoming professionals who are eager to join us in helping others and advancing their careers!

Employment Type: Full-Time