Remote General Adjuster - Commercial Claims | WFH Supervisor

Job Overview

We are seeking a seasoned Commercial Claims General Adjuster / Supervisor who is passionate about leadership and operational excellence. In this pivotal role, you will manage a team of claims handlers while overseeing a portfolio of large and complex claims, ensuring prompt and effective resolutions. You will play a key role in fostering your team’s professional growth and development within our dynamic organization.

Key Responsibilities

• Claims Oversight: Collaborate with the Director of Claims to supervise claims handlers, ensuring efficient and timely claim resolutions.
• Claims Management: Handle a caseload of intricate and high-value claims, which includes policy analysis, reserve determination, and vendor engagement as necessary.
• Onsite Inspections: Conduct field visits to loss sites to perform inspections and document findings comprehensively.
• Compliance & Communication: Maintain knowledge of pertinent laws, regulations, and company protocols, providing updates on claim statuses to stakeholders.
• Claim Resolutions: Investigate claims, compute settlements, and authorize payments, seeking additional authority when warranted.
• Litigation Support: Engage in claims litigation and facilitate the resolution of disputes.
• Mentorship & Training: Provide guidance and mentorship to junior adjusters and assist the Director of Claims with staff development and management.
• Vendor & Adjuster Audits: Participate in audits to uphold quality control standards for vendors and adjusters.
• Special Projects: Collaborate on special projects as required.
  
  

Required Skills

• 5-7 years of experience in the field of commercial claims handling, with a minimum of 2-3 years in a supervisory capacity.
• Must possess and maintain adjuster licenses in all necessary states.
• Strong organizational and task management abilities, with an unwavering commitment to exceptional customer service.
• Proficient in Microsoft Office applications.
  
  

Qualifications

• A Bachelor’s degree in a relevant field is preferred, though not mandated.
• Relevant certifications or licenses required for adjusters are a plus.
  
  

Career Growth Opportunities

At our organization, we are committed to fostering an environment where employees can develop their careers. With ample opportunities for mentorship, professional training, and skill development, you will be positioned to advance in the field of claims management.

Company Culture and Values

We pride ourselves on creating a collaborative and supportive work environment where team members can thrive. We believe in the importance of work-life balance and actively encourage a culture that values professional and personal growth.

Compensation And Benefits

We offer a competitive salary based on experience, alongside a comprehensive benefits package that includes medical, dental, vision, life, and disability insurance (both short- and long-term). Additional perks include pet insurance, four weeks of paid time off (PTO), and a 401(k) Retirement Plan with generous matching contributions. Join us in this hybrid role, which combines both office and fieldwork.

Employment Type: Full-Time