Customer Service Representative - Not-For-Profit Support - Remote

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

Note: This employer does not hire remote from CA, CT, DC, WA, HI, AK and OCONUS locations for this role.

Do you enjoy solving problems by connecting people with the answers they need? Can you efficiently and effectively address the varied needs of a variety of callers who need assistance? Do you have a passion for helping people?

Join Us.

We’re Sutherland, and we’re now seeking compassionate customer service reps to join us in supporting one of our newest customers, a nonprofit organization that processes scholarships for students attending K-12 private schools.

Auto req ID

427808BR

Minimum Education Required

High School/GED

Job_Category

Work From Home

Additional Qualifications/Responsibilities

At least one year customer service/call center experience

English proficiency

Strong communication and problem-solving skills with a focus on delivering an excellent customer service experience

The ability to remain empathetic, personable and compassionate during sometimes difficult, tense situations.

Self-motivation, detail-orientation and the ability to multitask.

Accurate typing and keyboard skills; comfort with PC/internet navigation

To work from home, all candidates must have wired internet connectivity with internet speeds of 2 Mbps upload and 10 Mbps download as well as a secure, quiet, distraction-free place to work. Sutherland will provide all equipment.

City*

United States

State*

N/A

Job Code

Work_From_Home WFH

Affiliate Sponsor

Sutherland Global Services