Offer summary
Qualifications:
Prior experience in customer service or travel industry preferred., Exceptional communication abilities (verbal and written)., Solid computer skills, including MS Office proficiency., Strong attention to detail and self-motivation., Proficient in learning reservation systems quickly..
Key responsabilities:
- Oversee all travel reservations and inquiries.
- Secure reservation options and process payments.
- Provide effective solutions to client concerns.
- Conduct outbound lead follow-ups via phone and email.
- Deliver outstanding customer service to partners and guests.