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Trust and Safety Specialist

Remote: 
Full Remote
Contract: 
Fixed term
Salary: 
2 - 399K yearly
Experience: 
Junior (1-2 years)
Work from: 
Ireland

Offer summary

Qualifications:

1-2 years of experience in risk management, Experience with identity verification investigations, Familiarity with customer ticketing systems, Strong investigative and analytical skills, Detail-oriented and proactive mindset.

Key responsabilities:

  • Investigate user accounts for potential risks
  • Collaborate to improve fraud detection models
  • Provide customer service regarding security
  • Document investigations while ensuring confidentiality
  • Stay ahead of online fraud trends
Allen Recruitment Consulting logo
Allen Recruitment Consulting Human Resources, Staffing & Recruiting SME https://www.allenrec.com/
51 - 200 Employees
About Allen Recruitment Consulting
We think differently about recruitment and possess technological advantages that enable our recruiters to find better candidates faster. How? Our technology-led solution is built on leading machine learning search and automated communication/scheduling software. Our solution is described as the future of recruitment and allows us to find and engage with the potential candidates that are currently considering changing positions. Not only do we target local talent but also suitable candidates across many countries that may be interested in your role, company, and location – our candidate reach is truly global. Our software also allows us to follow up with extensive pools of passive candidates who may be interested in your role or company but are currently sitting on the fence. Trusted by many of the leading technology and finance companies across the globe since 1998, supporting their recruitment programs across multiple countries from our offices in Ireland, the UK, Poland, the Netherlands, Spain, France, Sweden and Belgium. Sourcing in permanent, temporary and contract jobs with multinationals, early stage and local indigenous companies, providing an unrivaled and established recruitment service for our candidates and clients alike. We specialize in a variety of areas, with experienced insights into areas such as Desktop/Network Admin, Software Development, Sales/Marketing, Business Support, Finance, Customer Service and HR/Recruiter roles and much more.
See more Allen Recruitment Consulting offers

Job description

Join Our Client’s Dynamic Operations Investigations Team!


Are you passionate about creating safer online communities? Do you have a knack for problem-solving, analyzing trends, and making decisions that protect users from potential risks? Then we have the perfect opportunity for you!


Our client is looking for detail-oriented, proactive individuals to join their Trust and Safety Team as a Trust and Safety Specialist. If you thrive in a fast-paced, high-impact environment, this role is your chance to make a real difference!


In this role, you will play a crucial part in maintaining the platform's integrity and protecting the users from potential risks.


CONDITIONS:

  • Duration: 11 months
  • Contract type: PAYE
  • Pay: Starting from €39,9k/year (based on experience)
  • Location: Dublin, Ireland
  • Working model: Remote
  • Working hours: 40 hours - might include shifts, weekends, and public holidays.
  • Visa Sponsorship: Not provided


WHAT YOU’LL DO:

  • Investigate and review user accounts and reservations for risks, ensuring safety across the platform.
  • Collaborate with internal teams to improve fraud detection models and analyze online patterns.
  • Provide outstanding customer service, educating users on security while handling complex investigations.
  • Document every step of the investigation while maintaining strict confidentiality.
  • Stay ahead of online fraud trends and contribute to a culture of trust and safety!


WHAT WE’RE LOOKING FOR:

  • 1-2 years of experience in risk management, fraud prevention, or Trust and Safety
  • Experience with offline risk investigations such as identity verification, and crime reports.
  • Experience with customer ticketing systems
  • Must be available for a regular schedule of 5 days of work per week (40 hours), mutually agreed with your Lead, which may include weekend days and public holidays. Shifts may include evening or early morning hours.
  • Strong investigative ability, internet research, organizational, and analytical skills.


Ready to step into a role where your critical thinking and investigative skills will shine? Don’t miss this opportunity—APPLY NOW!


Let’s work together to make the digital world a safer place for everyone.


Still interested in this opportunity?

Submit your CV today!


OR

Perhaps this role didn't fully fit your criteria, not to worry - we have many similar roles advertised on our website - www.allenrec.com

You can also contact us at info@allenrec.com.


Job Reference: 25788

Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Fraud PreventionRisk ManagementCriminal Intelligence

Other Skills

  • Organizational Skills
  • Decision Making
  • Analytical Skills
  • Customer Service
  • Internet Research
  • Problem Solving
  • Trustworthiness
Are you interested?

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