Offer summary
Qualifications:
Completed IT training or equivalent experience, Solid knowledge of Active Directory and MS-Exchange, Experience with Jira Service Desk is a plus, Understanding of IT security protocols, Linux experience is advantageous but not required.Key responsabilities:
- Serve as the single point of contact for IT inquiries
- Qualify, solve, and document issues in the ticketing system
- Manage user rights in Microsoft and SAP environments
- Handle mobile device management and administration
- Coordinate service providers and assist in IT projects
