Customer Support Officer - Chinese Happiness at Strikingly

Strikingly is seeking a dedicated and skilled full-time Bilingual Chinese-English Customer Support Specialist to join our team. This role is crucial in delivering outstanding support to our clients, ensuring their questions and concerns are addressed effectively.

In this position, you will have the opportunity to grow professionally within a stable and long-term work environment. We invite you to submit your application along with a brief overview of your relevant experience.

Key Responsibilities

• Deliver exceptional customer support in both Chinese and English.
• Respond to customer inquiries and resolve issues promptly and professionally.
• Maintain a positive customer experience through clear and effective communication.
• Collaborate with colleagues to enhance service delivery and improve processes.
  
  

Required Skills

• Proficiency in both Chinese and English.
• Strong verbal and written communication abilities.
• Excellent problem-solving skills.
• Customer-oriented mindset.
• Capability to work independently as well as in a team setting.
  
  

Qualifications

• Previous experience in a customer support role is preferred.
• Strong interpersonal skills are essential.
• Familiarity with customer support tools is an advantage.
• A high school diploma or equivalent is required.
  
  

Career Growth Opportunities

This position offers a pathway for professional development and advancement within Strikingly, allowing you to refine your skills in customer support while gaining insights into the technology industry.

Company Culture And Values

At Strikingly, we pride ourselves on fostering a supportive and inclusive workplace. We encourage our team members to share their ideas and contribute to our mission of delivering excellence in customer service.

By joining Strikingly, you will become part of a reputable organization that values employee development and customer satisfaction. Don't miss this chance to be part of a dynamic team committed to achieving great results.

Employment Type: Full-Time