Account Manager intern at Glovo

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. 

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our strong culture and non-vanilla personality. 

💪 A Talent House. 

🤝 Our commitment to being a force for good. 

We have a vision: To give everyone easy access to anything in their cities. Our vision is ambitious, for that we need driven talent! And this is where your ride starts…

YOUR MISSION

As an Account Management Intern you will be part of the Glovo Account Management team helping handle one of the company’s  partnerships. You will be liaising with the most popular brands, and restaurants in the city as well as growing revenues for their respective partners.

THE JOURNEY

• Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement.
• Evaluate, follow up and build basic reports for partners. Support in actions to reach team goals and company OKRs.
• Participate in drawing and executing plans, making partners grow through promotions negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling).
• Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc).
• Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.
• Support your team in various initiatives around operational excellence, sales, partner support, monetization, marketing. 

WHAT YOU WILL BRING TO THE RIDE

• Availability for a 6-months full-time internship.
• A first experience in account management or business consultancy is a plus.
• Currently pursuing a Bachelor’s  or Master’s Degree in Business Administration, Marketing, Management or similar. 
• Interest in the on-demand delivery industry. 
• Ability to work in a high growth and high-performance start-up.
• Computer literacy; good knowledge of Google tools (Docs, Sheets, Slides, Drive).
• Customer obsession.
• Good communication and interpersonal skills.
• Problem-solving, data-driven approach.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🍔 Monthly Glovo credits to satisfy your cravings!
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!