Who We Are:
We are a Digital Customer Experience organization, with a comprehensive coverage of IT Services from Traditional Services to Next Gen Digital Services. At TELUS International, we focus on lean, agile, human-centered design. We have been in the technology business since 2002, with HQs in California, USA. TELUS International also investment in R&D where innovators, researchers and visionaries collaborate to explore emerging customer experience tech to disrupt the future.
We are about 70,000 employees working across 35 delivery centers across Asia, Europe, North America & Near shore in Central America & Canada.
We are focused on enabling Digital Transformation for our customers by driving Innovation & Automation through self-service options like AI Bots, Robotic Process Automation etc. for hyper personalized, secure, on demand, and elastic solutions. Our workforce is connected to drive customer experience in Media & Communications, Travel & Hospitality, eCommerce, Technology, Fintech & Financial services & Healthcare domains.
How we Help you Grow:
Our development programmers are designed to promote technical growth, enhance leadership and relationship skills across individuals. To stimulate your career growth, a vast array of in-house training programs which are listed below, but not limited to:
Key Responsibility:
Must be familiar and comfortable in the domains of process modeling, process monitoring, smart services, process improvement, business rules, and business event-based technologies.
Expert in Appian BPMS project implementations that leverage the full capabilities of the Appian BPM Suite.
Expert in implementation experience in integration of Appian with DB, web services, external systems, etc.·
Expert in Appian process modeler, reporting, UI design, business rules development and management, content and case management, etc.·
Experience in implementing tasks( user, system, and gateways)·
Experience in implementing message events and sub-processes, experience in security and user administration.·
Good Knowledge of BPM architecture patterns, best practices, and design principles.·
Good understanding of SOAP and REST web services.
Experience in writing SQL queries.
Experience 6 to 12 Years
Primary Skill - Appian, SQL
Equal Opportunity Employer:
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.
