Learning and Performance Associate

Overview:

Join us in redefining what it means to work for a CRO. Working at Rho, you’ll be joining a team who take healthcare and clinical research personally, with shared experiences that drive a passion to heal, cure and solve some of humanity’s biggest challenges.

At Rho, we’re committed to you just as you’re committed to us. You’ll have the opportunity to experience a thriving company with real stability - financial, workforce, and corporate, which has created a safe environment to innovate and develop over a long and rewarding career. With a collaborative team of smart, talented, and positive people, you’ll be celebrated and respected for your expertise and given the freedom to think creatively, challenge the norm, and problem-solve.

We are currently hiring a Learning & Performance Associate to join our team! In this role, you would provide support for Rho’s Training and Development efforts. This would include providing front-line support for the learning management system (LMS), assigning training to appropriate employees via LMS, maintaining training documentation, providing support for the delivery of training materials, providing timely reporting to Project Leadership regarding training compliance status of employees, and other administrative support duties for the Learning and Performance Team.

Our Organizational Development Team will tell you, joining Rho has been one of their best career moves in terms of contentment, financial rewards and career growth, which is why we have such stability in the group!

In this role, you will be required to work US-working hours.

• Provide excellent customer service to internal clients in a timely and professional manner
• Respond to email and other communication requests in a timely fashion using a variety of methods including but not limited to email, instant messaging, and other communication tools
• Complete project-specific responsibilities with minimal supervision
• Create, maintain, and update Project-Specific Training courses within Rho’s LMS
• Maintain and update Project-Specific Training Matrices and Training assignments via LMS according to a Project-Specific Training Matrix
• Provide timely compliance reports to Project Leads and following-up with non-compliant employees to fulfill incomplete Training
• Communicate Training needs between Project Leaders and Organizational Development
• Provide supporting documentation within LMS of project team meetings

• University degree in Human Resources, Education, Instructional Design, Communications, Visual Arts, Psychology or related field and 1-2 years of industry experience; or an equivalent combination of relevant and preferred education and/or work experience.
• Strong Communicator: Demonstrate written, verbal and presentation skills to help showcase the successes of your work and Rho’s.
• Committed to Quality: Every job at Rho requires an attention to detail, a deep understanding of our high-quality scientific standards, and an ability to care about every outcome.
• High-Character: Contribute to our collaborative culture with honesty and integrity. At Rho, we value a strong team spirit highlighted by loyalty, accountability, and mutual trust. We work smart together, we work hard together, and we laugh together. We take responsibility for our actions, forgive honest mistakes and respect one another; Ability to maintain confidenitality. 
• Critical Thinker: Rho values thinking. Draw on your native ingenuity, sharpened and enhanced by our intellect, training, and experience. We evaluate situations and opportunities objectively and incisively; we then craft novel, practical solutions.
• Agile and Adaptable: Rho values the ability to change quickly. We eagerly anticipate, respond to, and take advantage of changes in our environment. We embrace risk but manage it by planning, accepting, and learning from both failures and successes. The opportunity to adapt and evolve energizes us.

Please submit your resume / CV in English.

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