IT Computer Operator Trainee

This job requires shift work and overtime.

DESCRIPTION OF ESSENTIAL DUTIES:

Follow established procedures, training material, and guidance of senior team members to learn to - 

• Monitor and manage system consoles to keep computer information systems running properly.
• Monitor enterprise scheduling package to insure applications are available when scheduled and output is delivered on time.
• Operate printing and inserting equipment to produce output for internal and external customers.
• Follow procedures for preparation and delivery of output.
• Diagnose and resolve minor operational issues with printing and inserting equipment.
• Maintain problem and shift turn over logs for system or equipment issues.
• Communicate with GFB and vendor engineers on equipment or system issues.
• Monitor Data Center environment to insure optimal operating environment.

 OTHER RESPONSIBILITIES/REQUIREMENTS

This position requires rotating shift work. Over the course of your training you will work on all shifts.

Must have interaction with maintenance engineers. 

Must be able to clearly describe problems with the systems or equipment.

Must be able to read, analyze and interpret procedures and instructions.

Must be able to operate a keyboard, mouse, and manage multiple task Windows on a PC.

Follow documented procedures for monitoring and operating all systems and related hardware.

Document and report system and equipment problems, interact with support staff to resolve problems.

Follow instructions of senior operations staff.

Provide feedback to senior staff, team leader, and manager on any issues that occur during the shift.

Adhere to corporate policies and procedures regarding security and confidentiality of corporate data.

Continued education on computer systems.

Other duties as assigned.

QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS: 

High school diploma required, computer courses are desirable.

Must be able to communicate clearly verbally and in writing.

Must have experience with the Microsoft Office suite of tools.

Must be a self-starter and willing to work as part of a team.

Should possess basic mechanical skills using basic hand tools.

Experience operating inserting or postage equipment desirable.

Experience operating or maintaining work group copiers or printers desirable.

Must possess basic skills with PCs including experience with Excel, Word, and PowerPoint and be familiar with typical company web-based system applications

This job requires shift work and overtime.

SUPERVISORY RESPONSIBILITIES:

 None

PHYSICAL DEMANDS/WORK ENVIRONMENT:

Daily work in a Data Center environment with occasional overnight travel necessary to participate in Disaster Recovery.

Must be able to type and operate a PC on a continuous basis.     

Must be able to regularly lift, hold, carry, push or pull up to 40 lbs, and push, pull and position large equipment or output carts. Work in data center under the floor and above the ceiling.

Requires stooping, crawling and the climbing of ladders.     

Must be able to see, distinguish colors, hear and touch.  

Must be able to maintain valid driver’s license.

.EOE M/F/D/V AA

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