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Dutch Customer Support for a Big Tech Company- Paid Relocation to Greece at Patrique Mercier Recruitment

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Dutch and English, Strong communication and interpersonal skills, Customer service experience preferred, Willingness to learn new technologies, Open to relocating to Greece.

Key responsabilities:

  • Provide exceptional customer support via phone, email, and chat
  • Troubleshoot and resolve customer issues promptly
  • Document customer interactions in a CRM system
  • Collaborate with team members for improved service delivery
  • Attend training sessions on product features and trends
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment JP is excited to offer a fantastic opportunity for a Dutch Customer Support Representative with a leading Big Tech Company! This role includes a paid relocation package to the beautiful country of Greece, providing you with a perfect blend of professional experience and cultural enrichment.

As a Dutch Customer Support Specialist, you will assist Dutch-speaking customers by addressing their inquiries, troubleshooting issues, and delivering top-notch service. Immerse yourself in a dynamic work environment that values innovation and teamwork while enjoying the stunning Mediterranean lifestyle. If you have a passion for technology and a commitment to excellence in customer service, we want to hear from you!

Responsibilities
  • Provide exceptional customer support to Dutch-speaking clients through various channels, including phone, email, and chat.
  • Assist customers with questions regarding products, services, and technical issues.
  • Troubleshoot and resolve concerns in a timely and efficient manner.
  • Accurately document customer interactions in a CRM system for tracking purposes.
  • Collaborate with team members and other departments to enhance service delivery.
  • Engage in ongoing training sessions to stay updated on product features and industry trends.
  • Offer feedback and ideas for continual improvement in customer support.

Requirements

  • Fluency in Dutch and English, both written and spoken.
  • Strong communication and interpersonal skills.
  • Ability to tackle problems effectively and a customer-centric mindset.
  • Previous experience in customer service or technical support is advantageous but not required.
  • Willingness to learn new technologies and adapt in a fast-paced environment.
  • Team player with a proactive approach to customer satisfaction.
  • Open to relocating to Greece and experiencing a new cultural environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
  • Social Skills
  • Customer Service
  • Problem Solving
  • Verbal Communication Skills
  • Adaptability

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