Job description

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Czech Speaking Customer Support representative for a leading gaming console company, with free relocation to sunny Greece! Join our client and become an integral part of a dedicated team that delights in helping gamers enjoy their experiences.

In this role, you will assist Czech-speaking customers with inquiries related to gaming consoles, troubleshooting issues, and providing guidance on gameplay and product features. Your passion for gaming, combined with your commitment to excellent customer service, will make a significant impact on user satisfaction.

Our client values a dynamic and inclusive work culture, providing comprehensive support during your relocation and throughout your career. Experience the vibrant lifestyle of Greece while advancing your career in the gaming industry!

Responsibilities

Provide outstanding customer support in Czech for gaming console-related inquiries
Troubleshoot technical issues and provide effective solutions
Educate customers on gaming features, services, and best practices
Document customer interactions accurately within the support system
Collaborate with technical teams to address complex issues
Contribute to enhancing the overall customer experience

Requirements

Fluency in Czech and English, both written and spoken
Previous experience in customer support, particularly in the gaming industry, is preferred
Excellent communication and problem-solving skills
A strong understanding of gaming consoles and related software
Ability to multitask and handle challenging situations effectively
A positive attitude and a genuine passion for gaming
Willingness to relocate to Greece
Team player with a commitment to delivering exceptional service

Benefits