Job description

Unlock your potential with Patrique Mercier Recruitment JP as we seek passionate Swedish-speaking customer service representatives to join a prestigious Big Tech company in Greece! This position offers the exciting opportunity of paid relocation, allowing you to immerse yourself in the Greek culture while leveraging your skills in a dynamic tech environment. In this role, you will serve as the frontline support for customers, addressing inquiries and resolving issues related to a range of cutting-edge technologies. If you are eager to enhance your career with a reputable tech giant while enjoying the Mediterranean lifestyle, we invite you to apply!

Responsibilities

Provide exceptional customer support to Swedish-speaking clients through various channels, including phone, email, and live chat.
Efficiently resolve customer inquiries and technical issues, ensuring high satisfaction levels.
Stay informed about the latest products, services, and updates to offer accurate assistance to customers.
Document all customer interactions in the company’s CRM system for record-keeping and follow-up.
Collaborate with team members to identify trends in customer feedback and suggest improvements.
Participate in training and development programs to continuously enhance your product knowledge and customer service skills.
Proactively contribute innovative ideas for improving processes and customer engagement.

Requirements

Fluent in Swedish, both written and spoken; proficiency in English is essential.
Excellent communication and customer service skills with a friendly and positive attitude.
Ability to multitask and operate efficiently in a fast-paced environment.
Strong problem-solving skills and meticulous attention to detail.
Previous experience in customer service or technical support is highly desirable.
Familiarity with CRM systems and customer support platforms.
A willingness to learn, adapt, and embrace living in a new cultural setting.

Benefits