Offer summary
Qualifications:
Fluent in Swedish and English, Previous experience in customer service or technical support, Familiarity with CRM systems.Key responsabilities:
- Provide exceptional customer support through phone, email, and live chat.
- Efficiently resolve inquiries and technical issues.
- Document all interactions in the CRM system for follow-up.
- Collaborate to identify trends and suggest improvements.
- Participate in training to enhance product knowledge.