Job description

Are you a German speaker eager to advance your career in a picturesque location? Patrique Mercier Recruitment PT is excited to present opportunities for German Speaking Customer Service roles in Greece, complete with a fully paid relocation package! This is your chance to work within a vibrant team while enjoying the beautiful landscapes and rich culture that Greece has to offer.

As a German Speaking Customer Service Representative, your primary role will be to provide exceptional support to our German-speaking clients. You will be responsible for managing inquiries, resolving issues, and ensuring customer satisfaction across various communication channels. This position is ideal for those who are passionate about delivering excellent customer service and are excited to positively impact clients’ experiences. Join us in Greece and benefit from our comprehensive relocation support as you embark on this exciting journey!

Responsibilities

Deliver high-quality customer service to German-speaking clients.
Handle customer inquiries effectively via phone, email, and chat.
Resolve customer issues and complaints in a timely and professional manner.
Maintain up-to-date knowledge of products and services to provide accurate assistance.
Document customer interactions and relevant feedback accurately.
Collaborate with colleagues to enhance service delivery and customer satisfaction.
Participate in training sessions to continuously develop your skills and product knowledge.

Requirements

Fluent in German (both spoken and written) with strong communication skills.
Proficient in English, both spoken and written.
Previous experience in customer service or a related field is preferred.
Excellent problem-solving abilities and a proactive approach to assisting customers.
Capacity to thrive in a fast-paced and dynamic environment.
A friendly demeanor and a genuine passion for helping others.
Willingness to relocate to Greece and embrace a new cultural experience.

Benefits