Job description

Are you a Czech speaker seeking a rewarding career opportunity in an exciting locale? Patrique Mercier Recruitment PT is delighted to announce a vacancy for a Czech Speaking Customer Support Agent, offering you the chance to work remotely from the stunning landscapes of Greece, with a generous relocation package included! This is a unique opportunity to enhance your career while enjoying the rich culture and beauty that Greece has to offer.

As a Czech Speaking Customer Support Agent, you will play a pivotal role in delivering exceptional support to our Czech-speaking clients. Your key responsibilities will include handling inquiries, resolving customer issues, and ensuring an outstanding customer experience. If you are passionate about customer service and thrive in a remote work environment, we would love to have you on our team. Join us and start this exciting adventure in Greece!

Responsibilities

Provide high-quality customer support to Czech-speaking clients.
Manage customer inquiries through phone, email, and chat channels efficiently.
Resolve customer issues with a focus on satisfaction and problem-solving.
Stay knowledgeable about our products and services to assist clients accurately.
Document customer interactions and feedback to improve our service quality.
Collaborate with colleagues to enhance the overall customer experience.
Participate in ongoing training sessions for professional development.

Requirements

Fluent in Czech (both spoken and written) with excellent communication skills.
Proficient in English, both spoken and written.
Experience in customer service or similar roles is advantageous.
Strong problem-solving abilities and the capability to manage various customer situations.
Comfortable and effective in a remote working environment.
A friendly demeanor and a dedication to high-quality customer service.
Willingness to relocate to Greece and embrace a new cultural experience.

Benefits