Offer summary

Qualifications:

Fluency in Dutch and English, Experience in customer or technical support is a plus, Willingness to learn and adapt.

Key responsabilities:

Provide customer support via phone, email, and chat

Assist with product inquiries and technical issues

Resolve concerns to ensure customer satisfaction

Document interactions in CRM system

Engage in training and contribute to service improvement ideas

Job description

Join Patrique Mercier Recruitment JP as a Dutch Customer Support Representative for a leading Big Tech Company with an exciting opportunity that includes paid relocation to beautiful Greece! In this role, you will provide exceptional support to Dutch-speaking customers, assisting them with their inquiries related to innovative tech products and services. This position not only allows you to enhance your professional skills in a dynamic work environment but also lets you immerse yourself in a vibrant culture while enjoying the stunning Mediterranean lifestyle. If you are passionate about technology and delivering outstanding customer service, we would love to hear from you!

Responsibilities

Provide top-tier customer support to Dutch-speaking clients via phone, email, and chat.
Assist customers with inquiries regarding product features, services, and technical issues.
Resolve customer concerns effectively and efficiently, ensuring a high level of satisfaction.
Document all customer interactions and solutions in the CRM system for tracking purposes.
Collaborate with team members and other departments to streamline processes and improve service delivery.
Engage in ongoing training to keep up-to-date with new product features and enhancements.
Contribute ideas for improving customer service operations.

Requirements

Fluency in Dutch and English; proficiency in additional languages is an advantage.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and a customer-focused mindset.
Prior experience in customer support or technical support is a plus but not mandatory.
Willingness to learn and adapt in a fast-paced environment.
Ability to work both independently and as part of a team.
Openness to relocating to Greece and embracing a new cultural experience.

Benefits